Last Updated: October 17, 2026
Welcome to Digital Kept | Digital Marketing Agency Rajanpur. These Terms & Conditions explain the rules for using our website and hiring our services.
By visiting our website, contacting us, placing an order, or purchasing any service, you agree to follow these terms. Please read them carefully before using our website or starting a project with us.
If you do not agree with these terms, please do not use our website or purchase our services.
1. About Our Agency
Digital Kept | Digital Marketing Agency Rajanpur is a digital marketing agency that provides online services to businesses, brands, entrepreneurs, and individuals.
Our services may include:
- Digital marketing and marketing strategy
- Search Engine Optimization (SEO)
- Social media marketing and management
- Facebook and Instagram advertising through Meta Ads
- Website design and development
- WordPress website development
- Shopify store setup
- Content writing and website content
- Graphic design and creative content
- Online business consulting and other digital services
The exact services available to you will depend on your selected package, project requirements, and the agreement between you and our agency.
2. Using Our Website
You agree to use our website for lawful purposes only.
When using our website, you must not:
- Use it for fraud, scams, or illegal activities.
- Try to damage, hack, or disrupt our website.
- Copy our content, designs, or other materials without permission.
- Submit false information through our contact forms.
- Use our website to send spam or harmful content.
- Interfere with the website’s normal operation.
We may restrict access to our website if we believe someone is misusing it or breaking these terms.
3. Our Services
We aim to provide quality digital services based on the requirements discussed with each client.
Before starting a project, we may discuss the service details, price, delivery time, required materials, and expected results.
Please understand that digital marketing services can depend on many factors, including market conditions, competition, customer behavior, platform rules, and the quality of the information provided by the client.
We reserve the right to decline a project that is unlawful, misleading, unsafe, or outside our available services.
4. Pricing and Service Charges
Our service prices may be displayed on our website, social media pages, quotations, proposals, or other official communication channels.
Prices may change over time. Any price already agreed upon for an existing project will follow the relevant quotation or agreement, unless both parties agree to a change.
The total price may depend on:
- The type of service you choose
- The size and complexity of your project
- The features and tools required
- Additional work requested after the project begins
- Third-party costs, such as hosting, domains, software, or advertising budgets
We will communicate additional charges before proceeding with extra work whenever reasonably possible.
5. Payments and Billing
Clients must pay the agreed service charges according to the payment schedule shared before work begins.
Depending on the project, payment may be required in advance, in installments, or after agreed milestones.
Please note:
- Work may not begin until the required advance payment has been received.
- Clients must pay the remaining balance according to the agreed schedule.
- Additional work outside the original project scope may require extra payment.
- Late or unpaid invoices may result in a pause or suspension of services after reasonable notice.
- Third-party fees may be charged separately from our service fees.
For advertising campaigns, the advertising budget paid to Meta or another advertising platform is separate from our management fee unless the written agreement clearly states otherwise.
Clients are responsible for checking their invoices and payment details before making a payment.
6. Project Scope and Additional Work
Before starting a project, we will agree on the main tasks, deliverables, and services included in the package or quotation.
Requests that fall outside the agreed project scope may require additional time and payment.
For example, a basic website package may not include unlimited pages, premium software licenses, ongoing maintenance, advanced features, or extensive content writing.
We will discuss significant changes with you before starting the additional work.
7. Project Delivery Time
We aim to complete projects within the estimated time shared with the client.
Delivery times are estimates unless a specific deadline has been agreed upon in writing.
A project may take longer if:
- Required content or information is delayed.
- The client takes extra time to approve work.
- The client requests major changes.
- A third-party service experiences an issue.
- Technical problems or events beyond our reasonable control occur.
We will make reasonable efforts to communicate important delays and agree on a practical way forward.
8. Client Responsibilities
Clients play an important role in the success of every project.
You agree to:
- Provide correct information about your business.
- Share the content, images, and materials needed for the project.
- Provide necessary approvals and feedback on time.
- Ensure that materials you provide can legally be used.
- Maintain ownership or permission for any accounts and content you share.
- Make payments according to the agreed schedule.
- Follow applicable laws and the rules of relevant platforms.
We are not responsible for delays or problems caused by missing information, incorrect instructions, or materials supplied by the client.
9. SEO Services and Search Engine Rankings
SEO helps improve a website’s visibility in search engines, but results cannot be guaranteed.
Search engines such as Google regularly update their systems and ranking methods. Rankings can change because of competition, website quality, technical issues, algorithm updates, and many other factors.
We will perform the agreed SEO tasks using suitable methods and available information.
However, we do not promise:
- A guaranteed first-page Google ranking
- A fixed ranking position
- A specific number of visitors or leads
- A guaranteed increase in sales or revenue
- Immediate results within a particular period
SEO often requires ongoing work and patience. Results may vary from one website and industry to another.
10. Social Media Marketing and Meta Ads
Our social media services may include content planning, creative design, campaign setup, advertising management, and performance reporting, depending on the selected package.
Meta, Google, and other advertising platforms control their own advertising systems and approval processes.
We cannot guarantee that every advertisement will be approved, that an account will remain unrestricted, or that a campaign will achieve a particular result.
Advertising performance may depend on the budget, audience, offer, creative quality, competition, website experience, and other factors.
Clients are responsible for ensuring that their products, offers, claims, and business activities comply with applicable laws and platform policies.
Unless expressly included in our agreement, advertising spend, taxes, third-party tools, and other external costs are not included in our service charges.
11. Website Development and Shopify Services
For website development, WordPress, Shopify, and related services, the exact deliverables will depend on the selected package or written agreement.
Unless specifically included, our services may not cover:
- Domain registration and renewal
- Web hosting charges
- Premium themes, plugins, or app subscriptions
- Ongoing website maintenance
- Unlimited design revisions
- Custom software development
- Third-party service fees
Clients should keep their login details secure and maintain appropriate backups of important website data.
After the agreed work and outstanding payments are completed, we will hand over the deliverables and access included in the project agreement.
Third-party platforms and software remain subject to their own terms, pricing, and licensing rules.
12. Revisions and Changes
Where revisions are included in your package, they will be limited to the scope and number agreed upon before work begins.
A revision means a reasonable adjustment to the original approved direction. A completely new design, major change in requirements, or additional feature may be treated as extra work.
We encourage clients to review drafts carefully and provide clear feedback to help avoid unnecessary delays.
13. Refunds and Cancellations
Refunds and cancellations are handled according to our separate Refund & Cancellation Policy, which should be read alongside these Terms & Conditions.
Eligibility may depend on the type of service, work already completed, third-party costs, and the terms agreed before the project began.
Any non-refundable charges or special cancellation conditions should be clearly communicated before payment.
Nothing in these terms removes any refund or other rights that cannot legally be excluded under applicable law.
14. Intellectual Property and Ownership
Our website may contain text, graphics, logos, designs, images, and other materials owned by our agency or used with permission.
You may not copy, reproduce, distribute, or commercially use our materials without the required permission.
Ownership of work created specifically for a client will depend on the project agreement and payment status.
Unless otherwise agreed in writing, third-party software, stock images, fonts, plugins, themes, and other licensed materials remain subject to their original license terms.
Clients confirm that they have the necessary rights or permissions for any materials they provide to us.
15. Third-Party Services and Websites
Our work may involve third-party services such as Google, Meta, Shopify, WordPress-related providers, hosting companies, payment services, and analytics tools.
These services operate independently and have their own terms, policies, prices, and technical requirements.
We do not control their systems and cannot guarantee uninterrupted availability, continued access, or changes to their features.
We are not responsible for third-party decisions or outages beyond our reasonable control. This does not exclude responsibilities that applicable law requires us to accept.
16. Privacy and Data Protection
We may collect and use information that you provide through our website, contact forms, emails, or service communications to respond to inquiries and deliver our services.
We handle personal information according to our Privacy Policy and applicable data protection requirements.
Clients should not share unnecessary sensitive information or passwords through unsecured communication channels.
Where access to a client’s website, advertising account, or business tools is required, we will use the access needed for the agreed work.
17. Confidentiality
We respect the confidentiality of our clients’ business information.
We will take reasonable steps to protect confidential information shared with us during a project and use it for the agreed business purpose.
Confidentiality does not apply to information that is already public, was lawfully known to us, is independently developed, or must be disclosed under applicable law.
Any additional confidentiality requirements may be agreed upon separately in writing.
18. No Guarantee of Business Results
Our services are intended to support your online presence, marketing, and business goals.
However, business results depend on many factors outside our direct control, including product quality, pricing, customer service, market demand, competition, and the client’s business decisions.
We do not guarantee a particular level of profit, sales, leads, followers, website traffic, or return on advertising spend unless a specific written agreement lawfully provides otherwise.
Past results and examples should not be treated as a promise of future performance.
19. Limitation of Liability
We will make reasonable efforts to deliver the services agreed upon with our clients.
To the extent permitted by applicable law, we are not responsible for indirect losses or business outcomes caused by factors outside our reasonable control, including third-party platform changes, service interruptions, or inaccurate information supplied by a client.
Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law.
Any additional limitation of liability must be consistent with applicable law and the specific agreement between the parties.
20. Suspension or Termination of Services
Either party may request the termination of a project according to the applicable service agreement and our Refund & Cancellation Policy.
We may pause or terminate services where a client:
- Fails to make agreed payments.
- Provides unlawful or misleading instructions.
- Uses our services for prohibited activities.
- Repeatedly violates these terms.
- Creates a serious security or legal risk.
Where appropriate, we will provide notice and a reasonable opportunity to resolve the issue before taking action.
Any outstanding payments, completed work, and refund eligibility will be handled according to the relevant agreement and applicable law.
21. Changes to These Terms
We may update these Terms & Conditions when our services, business practices, or legal requirements change.
The updated version will be published on this page with a revised “Last Updated” date.
Changes will apply as permitted by applicable law. Where a change materially affects an existing project, we will communicate it when reasonably necessary.
We encourage visitors and clients to review this page periodically.
22. Governing Law and Disputes
These Terms & Conditions are intended to be interpreted in accordance with the applicable laws of Pakistan, subject to any mandatory legal protections that apply to the parties.
If a disagreement arises, we encourage both parties to contact each other first and attempt to resolve the matter through good-faith discussion.
If the matter cannot be resolved informally, the parties may use the appropriate legal process available under applicable law.
23. Contact Information
If you have questions about these Terms & Conditions, our services, payments, or project requirements, please contact us.
Business Name: Digital Kept
Website: https://digitalkept.com
Email: support@digitalkept.com
Phone / WhatsApp: +923153754466
Business Address: M.Hussain Colony, FBR & District Election Commission Office Street, Rajanpur
We will do our best to respond to your questions and help you understand the terms that apply to your project.
24. Acceptance of These Terms
By using our website, contacting our team for services, or placing an order, you acknowledge that you have had the opportunity to read these Terms & Conditions.
When required, we may ask clients to confirm their acceptance separately before work begins.
Thank you for choosing Digital Kept | Digital Marketig Agency Rajanpur. We appreciate your trust and look forward to supporting your digital goals.